Questions

Asked Frequently


Is Basecamp the only supported time tracking software?

Not anymore! There is now support for:

When is my credit card charged?

If you sign up for one of the paying plans, your card won't be charged for 30 days. If you're upgrading from the free account, your card will be charged on the day you upgrade.

Can I cancel at any time?

You bet. After you cancel, your card will no longer be charged. Same is true if you downgrade to the free account.

Can I really create unlimited invoices?

Yes! Having to think about the number of invoices you've created each month didn't seem nice. The only limit is the number of invoice templates you can create.

How long are the invoices archived for?

Invoices will exist for the life of your account. Invoices are only deleted if you manually delete them, or you delete the template that created them.

How well do you protect the login data for the other apps?

Your passwords are encrypted with AES-128 encryption.
More information on AES-128